Help & support
A better first photo
Stand in a corner and include as much of the room as possible. Use daylight, keep the camera level, and remove anything private from view. Choose the correct room type before analyzing.
From photo to a design
Add your room, read the audit, choose a style and household preferences, then generate one design. On the result, drag the divider to compare or describe a specific edit. Create another design whenever you want a new direction. Changes are saved automatically to Projects.
Ask your stylist
Open Stylist for practical advice. Attach a room photo for a discussion of what could work. When you have agreed on a direction, ask Nestor to show you the result. You can keep refining it in the same conversation.
If a request fails
Check your connection and try again. Designs can take a few minutes. If your photo is not a room or the model cannot complete the request, try another image or a more specific instruction. Your existing projects remain available offline.
Keeping and removing your work
Projects stay on this device. Use Share or Save to Photos on a design to keep an external copy. In Projects, open the project menu to rename or delete a room. Settings lets you clear local data or withdraw AI permission. Deletion cannot be undone.
Subscriptions, restoring, and cancellation
Open Settings to view Pro plans, restore purchases, or manage your subscription. Both plans unlock the same AI features. Use the same Apple Account that purchased Nestor Pro when restoring on another device. Projects and photos remain local and do not sync with your subscription. Cancel through Manage subscription in Settings; deleting the app does not cancel billing. For a pending Apple purchase approval, wait for approval and then restore purchases. For billing or refund requests, visit reportaproblem.apple.com. Contact nestor@reelpop.co if access remains unavailable after restoring.